Job Description

Day-Shift Caregivers Needed

Helping Hearts USA LLC is growing, and we are seeking compassionate, dependable and experienced caregivers to join our team.

Available daytime shifts range from 4 to 12 hours. Shift lengths, start times, end times and available days vary according to each client's care plan, personal preferences and scheduling needs.

Applicants must provide their complete daytime availability so they can be considered for appropriate assignments. Once a caregiver accepts a permanent or temporary assignment, they must be able to work the complete scheduled shift consistently.

Client-Care Levels

Helping Hearts supports clients with different levels of need. Assignments are matched according to the caregiver's experience, skills, availability, location and ability to safely complete the care plan.

Companionship and Household Support

Some clients may primarily need:

• Meaningful conversation and companionship
• Social engagement and recreational activities
• Meal preparation and cleanup
• Grocery organization and errands
• Light housekeeping
• Laundry and linen changes
• Organization of the client's immediate living space
• Medication reminders
• Transportation to approved appointments and activities
• Safety observation and general supervision

Personal Care and Activities of Daily Living

Other clients may require hands-on assistance with:

• Bathing or showering
• Sponge baths and personal hygiene
• Dressing and undressing
• Grooming, hair care and oral care
• Toileting and incontinence care
• Changing protective undergarments
• Meal assistance and hydration reminders
• Walking and mobility assistance
• Wheelchair support
• Entering and exiting vehicles
• Repositioning and comfort measures
• Maintaining dignity, privacy and independence during personal care

Dementia and Memory-Care Support

Some assignments may involve clients living with dementia, Alzheimer's disease or other cognitive conditions.

Responsibilities may include:

• Providing calm and consistent supervision
• Offering appropriate redirection and reassurance
• Supporting established routines
• Monitoring for confusion, agitation, wandering or changes in behavior
• Encouraging safe and appropriate activities
• Maintaining a quiet, respectful and supportive environment
• Following client-specific communication and safety strategies
• Immediately reporting significant behavioral or cognitive changes

Caregivers assigned to dementia or memory-care clients must remain patient, attentive and aware of the client's location and safety throughout the entire shift.

Mobility, Transfer and Higher-Assistance Support

Some clients may have limited mobility, be at high risk for falls or require significant physical assistance.

Depending on the care plan and caregiver training, responsibilities may include:

• Assisting with walking and balance
• Supporting wheelchair mobility
• Assisting with bed mobility and repositioning
• Helping clients move between the bed, wheelchair, chair, commode or toilet
• Using an approved gait belt when directed
• Assisting with sit-to-stand or stand-to-sit transfers
• Using a mechanical or Hoyer lift only after required training and authorization
• Following all one-person or two-person transfer requirements
• Requesting assistance when a transfer cannot be completed safely

Caregivers must never attempt an unsafe transfer or use equipment they have not been trained and authorized to operate.

Non-Medical Health Support

Depending on the assignment, caregivers may also be responsible for:

• Providing medication reminders according to the approved care plan
• Assisting clients with approved blood-glucose monitoring
• Documenting readings when required
• Observing food and fluid intake
• Monitoring for changes in physical, emotional or behavioral condition
• Reporting falls, injuries, pain, swelling, bruising, redness, skin concerns, confusion or unusual behavior
• Following established emergency and office-notification procedures
• Accurately documenting all completed tasks, observations and concerns

Helping Hearts provides non-medical personal support. Caregivers must remain within their authorized role and follow the client's approved care plan.

Physical Requirements

Applicants must be able to safely perform the essential responsibilities of their accepted assignment, with or without a reasonable accommodation.

Physical responsibilities may include:

• Standing, walking or sitting for extended periods
• Frequently bending, reaching, turning and twisting
• Kneeling or squatting when necessary for safe care
• Using stairs in certain client homes
• Assisting clients with walking, balance and mobility
• Pushing or maneuvering a wheelchair
• Assisting with repositioning in a bed or chair
• Supporting safe transfers according to the care plan
• Handling laundry, groceries, household supplies and care equipment
• Completing light housekeeping throughout the shift
• Wearing required personal protective equipment
• Responding promptly during falls, emergencies or changes in condition

The physical demands of each assignment may vary. Caregivers must review the requirements before accepting an assignment and disclose any limitation that could prevent them from safely performing the required care.

Client Environments

Care may be provided in:

• Private homes
• Independent-living communities
• Assisted-living communities
• Memory-care communities
• Senior-living facilities
• Other company-approved settings

Applicants should understand that:

• Some homes may have dogs, cats or other household pets.
• Some clients require caregivers who are non-smokers.
• Some client environments may not be completely smoke-free.
• Applicants must disclose allergies, pet restrictions, smoke sensitivities or other environmental limitations before accepting an assignment.
• Family members, facility employees or other approved individuals may be present.
• Approved safety cameras or monitoring equipment may be present.
• Caregivers must follow all facility, household, confidentiality and safety requirements.
• Transportation, parking and travel conditions will vary by location.
• Caregivers must respect the client's home, property, privacy and personal preferences.

Hours and Assignment Disclaimer

Helping Hearts offers day shifts ranging from 4 to 12 hours. Specific hours and assignments depend on:

• Current client needs
• The client's requested schedule
• The client's care level
• The client's location
• Caregiver experience and qualifications
• Caregiver availability
• Transportation and travel distance
• Client and family preferences
• Assignment compatibility
• Changes in the client's condition or service needs

Full-time or part-time status does not guarantee a specific client, assignment, schedule or number of weekly hours. Client schedules may increase, decrease, change or end based on the client's needs and preferences.

Clients and families may request a different caregiver when they believe another caregiver would be a better fit. Caregivers may be considered for additional assignments when

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